Privacy Policy

Introduction

Munchies Restaurant, the operator of the website Munchies-restaurant.com (hereinafter referred to as “Munchies Restaurant” or “the website”), is committed to protecting the privacy of individuals who interact with our site. For clarity, “personal information” refers to information that identifies or relates to you or other individuals, including your dependents.

Any information provided by customers, both currently and in the future, is voluntary and provided with their consent. This information is stored in the restaurant’s website database to facilitate simpler and more personalized use, and potentially to offer additional services through various platforms in the future. The use of this information will adhere to the terms of use and this privacy policy, which may be updated periodically. It is clarified that the website may use any information provided by customers or collected during website usage for marketing and/or commercial purposes.

1. Privacy Policy Importance: The privacy of our website visitors is of utmost importance to us, and we are committed to preserving it. Our privacy policy explains how we handle customers’ personal details.
2. Use of Cookies: By consenting to our use of cookies in accordance with the terms of this privacy policy on your first visit to our website, you allow us to use cookies each time you visit the site.
3. User-Generated Content: By using the website, you declare and agree that any information you upload or publish on the site is not confidential. You grant the website an unlimited and irrevocable license, at the sole discretion of the site, to modify, publish, or otherwise use this information without needing further permission or compensation.

Electronic Direct Mail

The customer hereby grants authorization to the website and/or its representatives to send promotional offers, as permitted under Section 30A of the Communications Law (Telecommunications and Broadcasting) of 1982, related to the website, its products, restaurants, food, and any other relevant subjects. If the customer prefers not to receive such advertisements, they should inform the website as outlined in this agreement. The website management may send information about various products to customers via email and/or SMS, including links for purchasing. Customers who do not wish to receive these communications can opt-out by contacting Munchies Restaurant customer service at the phone number or email provided, or by using the unsubscribe link provided in the message.

Information Collection

During your use of the website, we may collect personal information about you, including but not limited to: name, contact details, email address, phone number, etc. Additionally, non-private information such as device type, operating system, and browser type may also be collected. Any information provided to us may be transferred to competent authorities as required by law or regulations. The types of personal details collected, stored, and utilized include:

1. Information about the customer’s computer, including IP address, geographical location, browser type and version, and operating system.
2. Information about visits and usage of the site, including referral source, visit duration, page views, and site navigation paths.
3. User-friendly design that facilitates easy navigation.
4. Animations, videos, and images proven effective for explanation and orientation.
5. Information entered by the customer when creating a profile on our site, such as full name, profile pictures, gender, birthday, relationship status, interests, hobbies, education details, and employment details.
6. Information entered by the customer while using our site’s services.
7. Data generated during the customer’s use of our site, including frequency and circumstances of usage.
8. Information related to purchases, services used, or transactions made on our site, including full name, address, phone number, email address, and credit card details.
9. Sending newsletters to customers via email, especially upon request (customers can unsubscribe at any time).
10. Sending marketing communications related to our business and carefully selected third-party businesses, by mail or, where agreed by the customer, by email or similar technology (customers can opt out of these communications at any time).

11. Providing statistical information about our users to third parties (these third parties cannot identify individual users from the provided information).

In addition, the following types of personal information may be collected, stored, and used:

1. Managing the operation of the site and our business.
2. Personalizing the site experience for the customer.

3. Facilitating the use of services available on our site.

1. Dispatching purchased goods through the site.

5. Delivering services purchased through the site.

1. Issuing statements, invoices, and payment reminders to the customer, and processing payments.
2. Sending non-marketing communications related to transactions or account maintenance.
3. Sending email notifications to the customer.
4. Sending newsletters via email upon request (customers can opt out at any time).
5. Sending marketing communications related to our business and carefully selected third-party businesses, by mail or, where explicitly consented, by email or similar technology (customers can opt out at any time).
6. Providing aggregated statistical information about our users to third parties (individual user identities remain anonymous).
7. Handling inquiries and resolving complaints made by or about the customer regarding our site.
8. Ensuring the security of our site and preventing fraud.
9. Verifying compliance with the terms of service governing the use of our site, including monitoring private messages sent through our site’s messaging service.

15. Other uses: If customers provide personal information for publication on our site, we will publish and use that information according to the license granted by the customer

Use of Information

The site will use the collected information in accordance with the provisions of this policy or as required by law, including for the following purposes:

1. Enabling a personalized user experience.
2. Improving the site or service, for example, by using user feedback.
3. Resolving disputes.
4. Handling technical problems.
5. Sending periodic emails to users who have opted to receive them.
6. Conducting marketing activities or improving our products and commercial activities, including collaborating with related companies.
7. Any other action permitted to the company by law, including:
   • If we are required to do so by law.
   • In connection with any ongoing or future legal proceedings.
   • To establish, exercise, or defend our legal rights (including providing information to others for fraud prevention and credit risk reduction).
   • To the purchaser (or potential purchaser) of any business or asset that we are selling (or contemplating selling).
   • To any person who we reasonably believe may apply to a court or other competent authority for the disclosure of that personal information, where, in our reasonable opinion, such a court or authority would likely order the disclosure of that personal information.

International Data Transfers

1. Information that we collect may be stored, processed, and transferred between any of the countries in which we operate to enable us to use the information in accordance with this privacy policy.
2. Information that we collect may be transferred to the following countries, which do not have data protection laws equivalent to those in force in the European Economic Area: Thailand, the United States of America, Russia, Japan, China, and India.
3. Personal information that the customer publishes on our site or submits for publication on our site may be available worldwide via the internet. We cannot prevent the use or misuse of such information by others.
4. The customer expressly agrees to the transfers of personal information described in this section.

Data Retention

This section outlines our data retention policies and procedures, designed to ensure compliance with our legal obligations regarding the retention and deletion of personal information.

1. The customer grants the site permission to retain their details in the site’s database for the purpose of sending marketing offers from the site and/or third parties. The customer also permits the site to trade and transfer their information to any entity that has lawfully acquired the information from the site.
2. The customer agrees that Munchies Restaurant may share the information collected about them with subsidiaries and other companies within the restaurant group.

Right to Access Information

1. According to the Privacy Protection Law of 1981, every person has the right to access information about themselves held in a database. If a person reviews their information and finds that it is incorrect, incomplete, unclear, or outdated, they may request the database owner to correct or delete the information.

1. After the customer fills in the required details (such as name and phone number) in the relevant fields, the restaurant can contact the customer directly using the provided details.

Information Security

The site makes significant efforts to safeguard and secure information, but it cannot guarantee with certainty that the information will be immune from unauthorized access. By using the site, the customer acknowledges these limitations and agrees to the site’s terms of use.

1. We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of the customer’s personal information.
2. We will store all the personal information that the customer provides on our secure servers, which are protected by passwords and firewalls.
3. All electronic financial transactions entered through our website will be protected by encryption technology.
4. The customer acknowledges that transmitting information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
5. The customer is responsible for keeping their password used for accessing our website confidential. We will never ask the customer for their password except during the login process on our website.

Changes and Amendments to the Policy

The site reserves the right to change the privacy policy periodically and without prior notice. If there are significant changes to the policy, they will be published on the site. Continued use of the site after the publication of changes indicates acceptance of the updated policy.

Contact Information For any questions or concerns regarding this policy or our data privacy practices, please contact the restaurant at:

Phone: +66 63 525 5075

Email: Info@Munchies-restaurant.com

This privacy policy was last updated on 2025.

By using the site, you agree to this privacy policy.